Shipping & Returns

Most orders ship next day however please allow up to two business days for your order to process and ship.  Orders can be canceled up to 8 hours after order is placed.  After 2 hours order is considered finalized and can not be canceled for any reason even if order is not shipped.   

Please note that due to the selling fees accociated with eBay.com and Amazon.com our return policy's vary depending on where you made your purchase.

Website Orders ONLY: All returns are subject to a 10% restocking fee, and must be in working, new and unused condition. All returns must be made with in 30 days of purchase. After 30 days no refund will be given. To receive your refund you must first request a RMA number. To request a RMA please email your Name, Shipping Address, Order Date, and Order Number to sales@dav-electronics.com. Any shipment mailed back without a RMA number will be refused and shipped back to the customer at the customer’s expense. Once RMA number is provided you can then mail product(s) to us. Once we receive and verify item, we will issue you a refund within 3 to 5 business days. We will use the following formula to calculate your refund.

Original Purchase Price - Original S/H - 10% = Your Refund

Exchanges: please contact us at: sales@dav-electronics.com for instructions.

Defective items: If you believe an item is defective please email us within 3 days of receiving your item for instructions. Emails regarding defective items must be sent within 3 days of delivery. Otherwise customer waives the right for a return.

Amazon.com Orders ONLY: All returns/exchanges are subject to a 15% restocking fee, and must be in working, new and unused condition. Restocking fee is to cover selling fees which are not refundable to sellers. All returns/exchanges must be made with in 14 days of delivery. After 14 days and up to 30 days store credit will be given. After 30 days no returns will be excepted. 

To receive your refund you must first request a RMA number. To request a RMA please email your Name, Shipping Address, Order Date, and Order Number to sales@dav-electronics.com. Any shipment mailed back without a RMA number will be refused and shipped back to the customer at the customer’s expense. Once RMA number is provided you can then mail product(s) to us. Once we receive and verify item, we will issue you a refund within 3 to 5 business days. We will use the following formula to calculate your refund.

Original Purchase Price - Original S/H - 15% = Your Refund

Defective items: If you believe an item is defective please email us within 3 days of receiving your item for instructions. Emails regarding defective items must be sent within 3 days of delivery. Otherwise customer waives the right for a return.

Ebay.com Orders ONLY: Orders: All returns/exchanges are subject to a 20% restocking fee, and must be in working, new and unused condition. Restocking fee is to cover selling fees which are not refundable to sellers. All returns/exchanges must be made with in 14 days of delivery. After 14 days and up to 30 days store credit will be given. After 30 days no returns will be excepted. 

To receive your refund you must first request a RMA number. To request a RMA please email your Name, Shipping Address, Order Date, and Order Number to sales@dav-electronics.com. Any shipment mailed back without a RMA number will be refused and shipped back to the customer at the customer’s expense. Once RMA number is provided you can then mail product(s) to us. Once we receive and verify item, we will issue you a refund within 3 to 5 business days. We will use the following formula to calculate your refund.

Original Purchase Price - Original S/H - 20% = Your Refund

Defective items: If you believe an item is defective please email us within 3 days of receiving your item for instructions. Emails regarding defective items must be sent within 3 days of delivery. Otherwise customer waives the right for a return.

Once you receive a RMA you can mail your returns to:
DAV Electronics RETURNS
RMA# (ENTER YOUR RMA NUMBER HERE)
PO Box 802
Atco, NJ 08004-0802

PLEASE NOTE RETURNS RECEIVED WITHOUT RMA NUMBER WILL NOT BE ACCEPTED AND WILL BE RETUNED TO THE CUSTOMER AT THE CUSTOMERS EXPENSE.

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